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Capstone Turbine Corporation • 21211 Nordhoff Street • Chatsworth • CA 91311 Work Instructions - Field Service Report Form Procedures Refer to the filled out FSR sample at the end of this document as required. Incident Date ñ Month, day, and year that the incident was first reported. Repair Date ñ Date on which repairs were made to the system for correcting the incident. Date of Report ñ Date on which this report was actually completed. Installation Site Name ñ Name of site where the unit is installed. This should include company name and address (at least City, State and ZIP Code, if applicable). RMA Number ñ Contains the number issued by Capstone for Returned Material Authorization associated with this field repair work. Warranty ñ Person filling out this form should check the Yes box if the system being worked on is still within the Capstone warranty period. Refer to Capstone MicroTurbine Standard, One-Year Extended, and Two-Year Extended Warranty policies. System Serial Number ñ Serial Number from the nameplate of the system on which service work is being performed. System Hours ñ Number of warranty hours accumulated on the system as read from the Display Panel or through the Capstone Remote Monitoring System (CRMS). System Starts - Number of warranty starts accumulated on system as read from the Display Panel or through the CRMS. Aborted Recharges - Number of aborted recharges accumulated on the system as read from the Display Panel or through the CRMS. Note that this field is only required for a system with the Stand Alone option installed. Software Version ñ Software version (x.xx) of the Main Code Set installed in system as read from the Display Panel or through the CRMS. Fuel Type ñ The type of fuel being delivered to the MicroTurbine system. Typically, expect to see Natural Gas, Propane, Digester Gas, Sour Gas, Diesel, Kerosene, etc. Assisting Capstone Engineer ñ Name of assisting Capstone Technical Support Engineer with whom contact was made to troubleshoot the problem. Leave blank when no assisting engineer was required. Description of Incident ñ This should be a brief one- or two-sentence description of the incident as reported by the customer. Examples would be: ìUnit does not power up when Battery Start button is pressed on the Display Panelî, or ìSystem flames out when commanded to go from full power to idleî. 513313-001rA (Jan 2002) Page 2 of 4 FSR Work Instructions. This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the equipment specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.PDF Image | Capstone Turbine Corporation Work Instructions Field Service Report Form
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