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Capstone Turbine Corporation • 21211 Nordhoff Street • Chatsworth • CA 91311 Work Instructions - Field Service Report Form Mode of Operation ñ Check one of the boxes indicating the system mode of operation (Grid Connect, Stand Alone, HEV) when the incident occurred. Note that Dual Mode is not a selectable option. System State ñ Check one of the boxes indicating the system state of operation (Power Up, Start, On-Load, Steady State, Off-Load, Shutdown) when the incident occurred. Power Level ñ Write the number of kilowatts the system was producing when the incident occurred. Fault Codes ñ Record the fault codes that are present on the system when the incident occurs. This information can be obtained from the first menu page and Incident Log menu pages on the Display Panel or from the CRMS. Troubleshooting Steps ñ This section should contain a detailed list of procedures performed by the servicing engineer to evaluate the problem. Note that procedures performed to rule out other components are also critical. Description of Incident Resolution ñ A brief one- or two-sentence description is required to describe the conclusion arrived at by the servicing engineer and the repair work performed. Part Name ñ List the name of the parts that were replaced. Removed ñ Provide the Part Number, Serial Number, and Component Hours of the specific components that were removed to perform the repair. The Serial Number field may be left blank if the part being replaced is not a serialized component. The Component Hours field should contain the estimated hours since the component was last replaced. Installed - Provide the Part Number and Serial Number of the specific components that were installed in place of the removed component. The Serial Number field may be left blank if the part replaced is not a serialized component. Troubleshooting Time ñ Number of hours required for troubleshooting the problem and arriving at an incident resolution. Repair Time ñ Number of hours required to repair failed components once an incident resolution was reached. Mileage ñ Number of miles or kilometers of travel to and from the customer site. Travel Time ñ Number of hours of travel to and from the customer site. Service Provider Name ñ Print the name of person performing service operation. Service Provider Company ñ Print the name of company with which repairperson is affiliated. Signature ñ Contains a hand-authorized signature of the person completing the service work. Phone ñ Telephone number of the person performing service operation. 513313-001rA (Jan 2002) Page 3 of 4 FSR Work Instructions. This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the equipment specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.PDF Image | Capstone Turbine Corporation Work Instructions Field Service Report Form
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