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Capstone Turbine Corporation 21211 Nordhoff Street Chatsworth CA 91311 Service Bulletin SB0101: CRMS-APS v2.11 Software Release Responsibility It is Capstone’s responsibility to: Provide this Service Bulletin containing description of the problem and a recommended solution to Capstone's Authorized Service Providers. Make available the software to Authorized Service Providers for the resolution of issues or enhanced functionality related to fielded microturbine systems. Provide reimbursement for flat rate labor of one half (0.5) hour for software upgrade, subject to Capstone’s Warranty Reimbursement Policy (460001) or FPP Reimbursement Policy (460049). It is the Authorized Service Provider’s responsibility to: Identify affected systems, notify the customer, and perform the required action. Obtain the software files from the Members Only section of the Capstone website. After completion of software uploading, submit completed Field Service Report to Capstone. Capstone Technical Support If you have additional questions or need further assistance, please call Capstone Technical Support: Capstone Technical Support Toll Free Telephone: (866) 4-CAPSTONE or (866) 422-7786 Direct Telephone: (818) 407-3600 Fax: (818) 734-5382 E-mail: service@capstoneturbine.com 450096 Rev A (July 2010) Capstone reserves the right to change or modify, without notice, the design, specifications, and/or contents of this document without incurring any obligation with respect to equipment either previously sold or in the process of construction. Page 2 of 2PDF Image | CRMS-APS v2.11 Software Release
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