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4011 Internal Fault SW COMPATIBILITY Software Compatibility System Severity Level 7 Software compatibility testing is required to ensure that damage cannot be induced when operating with different configurations of hardware. Verification of the following criteria is necessary to successfully pass the software compatibility check: When the DPC core part number is greater than or equal to 509247-100, the Generator and Inverter DSP software versions must be greater than or equal to 3.00. The Software Compatibility fault is declared when the above criteria is not met. Symptom Probable Cause Analysis Repair solution All of the software com- ponents required in the code set were not installed. Software does not recog- nize the Inverter or Genera- tor part numbers as valid programs. Check software com- ponents through Dis- play or SWCNFG command to verify all components are cor- rect. Download the required software (Inverter or Genera- tor code). Software is installed to unsupported hardware components Software does not recog- nize the part number of the DPC, Engine, Battery Con- troller, or Fuel Device as a valid component Check the System Operation manual for hardware compatibil- ity issues. Install the correct components or revert back to the old software. Observe Safety Precautions - Refer to Important Safety Instructions for Details 511521-002 61 Troubleshooting Guide This information is confidential and proprietary to Capstone. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any purposes other than the specific purpose for which this document was delivered.PDF Image | Capstone SERIES 4000 FAULT CODES
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