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4011 Internal Fault SW COMPATIBILITY Software Compatibility System Severity Level 7 Software compatibility testing is required to ensure that damage cannot be induced when operating with different configurations of hardware. Verification of the following criteria is necessary to successfully pass the software compatibility check: Generator and Inverter software matches the Main CPU. Main code matches ECM and LCM part numbers stored in data structures. Inverter software matches the LCM part number. Battery software matches the BCM part number. Software Compatibility fault is declared when the above criteria is not met. Recommended Spare Parts • Engine Personality Module • ECM Control Board • Engine Harness • LCM/BCM Control Board • Frame Personality Module Symptom Probable Cause Analysis Repair solution All of the software components required in the code set were not installed. Software does not recognize the Inverter, Generator, or Battery part numbers as valid programs. Check software compo- nents through Display or SWCNFG command to ver- ify all components are cor- rect. Upload the required soft- ware code component. Software is installed to unsupported hardware components Configuration setting is wrong. Check system software configuration. Upload control software configuration. Software does not recognize the part number of ECM, Engine, Battery Con- troller, or Fuel Device as a valid component Check the Technical Reference documentation for hardware compatibility issues. Re-program Personality Module for invalid compo- nents. EEPROM Device Failed The PM program error occurs when attempting to upload structures for ECM Control Board/LCM Con- trol Board/BCM Control Board/Frame PM. Replace appropriate component Multiple faults are reported. Possible problem in the communication driver Attempt an ECM Control Board PM upload. Replace ECM Control Board. Continued on next page Observe Safety Precautions - Refer to Safety Instructions for Details 430013-001 Rev C (July 2003) 5-5 Model C60 Troubleshooting Guide This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.PDF Image | Overview SERIES 4000 FAULT CODES Software Faults
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